• Provide support and maintenance to existing management information systems • Manage, analyze, and interpret data using statistical tools to get insights to facilitate

• Candidate should be well versed with Advanced Excel - VLOOKUP, HLOOKUP, Pivot • Acquire primary and secondary data from various sources • 1- 2 years of experience in Excel, Word & PowerPoint

- Minimum 1 year of experience in Claims processing. - Should have strong medical knowledge to scrutinize the medical claims. - Should have knowledge about claims Reimbursement and different medical tariffs - Thorough understanding of Health Insurance Products, Processes and Practices - Ability to communicate medical terms to non-medico

-Smart and vigilant candidates with excellent communication skills -Candidates having Voice Process experience would be preferred -Good command of English and Hindi -willing to work 6 days a week (8 hours per day) general shift

• Answer inbound/outbound calls • Handle email communication • Document the calls to ensure all information is captured • Make outbound calls to take feedback and Data Validation

• Fresh or experienced (max. 2 years) graduates • Candidates having Call Center experience would be preferred • Good command over English and Hindi. • Candidates having knowledge of additional language-Tamil, Telugu, Malayalam, Marathi, Bengali, Kannada, Nepali or Sinhalese etc. would be an added advantage • Willing to work in rotational shift - including night shift (no night shift for female candidates) • 8 hours shift,6 days a week